4 Jobs in Pompano Beach, FL
Carchex is Hiring an IT Help Desk Associate Near Pompano Beach, FL
Position Summary: The IT Help Desk Associate will provide daily hands-on assistance and support to CARCHEX employees to ensure system efficiency.
Essential
Responsibilities:
- Oversee daily end user system operation to address and resolve technical issues
- Provide technical support to troubleshoot hardware and software issues
- Guide employees in person and remotely through systems configuration, troubleshooting, and maintenance
- Assist IT team with employee help desk tickets
- Perform various tasks as requested by the IT team
- Perform IT audits covering user account, licensing, hardware inventory etc.
Compensation: $41,000 - $50,000 Annually
Work Schedule: Monday Friday, 9:00 AM 6:00 PM (minimum of 40 hours per week)/Full-Time. On call weekend shifts, if necessary
FLSA Status: Exempt
IT Help Desk Associate (continued)
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for this position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job related duties requested by their supervisor in compliance with Federal and State Laws.
Qualifications are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis.
Qualifications:
- Bachelor’s Degree or equivalent work experience
- A minimum of 1 year Help Desk experience
- Hands-on experience with both hardware and software troubleshooting
- Strong communication skills and the ability to work with different levels of employees.
- Strong problem solving and analytical skills.
Job Summary
Full Time
Business Services
$48k-59k (estimate)
05/10/2024
07/09/2024
carchex.com
COCKEYSVILLE, MD
100 - 200
1999
Private
BRETT DOLINGER
$50M - $200M
Business Services
Related Companies
About Carchex
CARCHEX provides direct-to-consumer automotive products and services including auto warranty, pre-purchase inspections and auto insurance.
The job skills required for IT Help Desk Associate include Help Desk, Technical Support, Problem Solving, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk Associate positions, which can be used as a reference in future career path planning. As an IT Help Desk Associate, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Associate. You can explore the career advancement for an IT Help Desk Associate below and select your interested title to get hiring information.
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